Over the weekend i had to work. normally i work in layby and thats all i do. if its busy on checkouts i’ll go help out but otherwise i mainly keep to myself unless im required to do a service desk break. However last saturday i went into layby i get in the door and um.. should i use her real name? her name is the same as mine so i’ll be gerty and she can be gertrude yes? ok? we follow… me = gerty she =gertrude. got it? excellent…
so i walk in the door and gertrude goes to m
can you please move those tents?
as in those big 16 people tents that weigh over 30kgs? (sorry not goin to convert you can deal) im going to go with no. can you not ask one of the guys to do it?
oh well why cant you move them?
well then why cant you move them? wheres scott? im goin to go look for him..
so i run upstairs before i slap the fucken bitch and find scott and chat to him bout what a bitch she is but then i get called to checkouts.
so i go to checkouts and my boss.. hmm. we’ll call her granny BECAUSE HER 18 YEAR OLD DAUGHTER IS PREGNANT HAHAHAHA TO YOU SLAPPPPPPPPPER.. sorry.. anyway we’ll call her granny..
granny says to me “hun i need you to be checkout control we’re flat out down here”
so a quick explanation checkout control basically means i gotta walk up n down between checkouts checking to see if the lights go on meaning they need help and check customer flow make sure they’re in they’re out as smoothly and as quickly as possible..
so im like “err…yeah ok.. what needs doing?” coz i’ve never really done it before except when doing breaks but generally theres nothing to do i just stand there and look good lol
so i get the hang of that and that goes ok not too bad… i end up going back to layby coz gertrude went home and left it in a mess. I volenteered to start work at 8am the next day…
Sunday….
I started work at 8am went and got my tils to put those away.. as im finishing putting one til in im thinking to myself “hmm.. i swear i had more money than this last night” then i went to put in the seal number and sign the sheet and i was like “thats odd… dani didnt sign this out last night i did.. OH FUCK i was given the wrong til bag.”
I ring the office get that sorted out.
Start on the paper work MOST of which i couldnt find. I was not impresed as gertrude was doing cancellations (christmas laybys we had earlier in the year customers havent made payments we cancel items go back out 4 sale)
So i organise a list of stuff for gertrude to do coz im not walking around cleaning up after her. next she’ll expect me to wipe her arse 4 her.
Then scott calls me up “yeah we’re gonna need you 4 checkout control as soon as bitch comes in coz we have like no one”
So gertrude comes in at 1130 and i give her a list of everything and walk out
I’m on checkout control
a customer wants to buy a bbq. i check and make sure they have one, ask david to bring one up for the customer to take through the store. customer changes mind and wants to pick it up at the back.
i page david
i wait
i page again
i wait
i page again
I wait.
finally i get a fone call from david “yeah i need the pick up docket from the bbq”
“well if you answerd my pages you’d know where it was wouldnt you?” and i accidently droped the fone onto the base.
later on the same day..
I have a pick up for a customer waiting on a bike the customer ask “cant i just grab one of those bikes over there?”
“no im sorry you cant, the bike you got is logged onto our system and if you take the wrong one it’ll screw it up”
See here is the problem i had to call … meh im using his real name hes a dick. i had to call david to get me the bike i gave him the pick up number. How hard is it to find a bike.?? you find docket you match up docket numbers check right bike give bike to customer. peice of piss..
so i page him give him instructions and serve other customers do a few lights check 4 change orders turn around. AND MY CUSTOMERS ARE STILL THERE LOOKING PISSY. so i check to see if david has come up. no no he hasnt.
so i page him again
‘where are you?”
“im just comming up now”
so i inform customers that hes on the way.
they’re looking at me like “yeah your not doin anything why cant you go get it bitch?”
i do a few more lights. answer the fone (by the way commonly asked question “hi what time are you guys open?” for fucks sake LOOK AT YOUR MAILER.
turn around again and customers are VERY VERY pissy… so i page david.
“where are you?”
“yeah im comming?”
“ok cool”
so i go off to answer some lights in the mean time david comes up and the other service desk person..we’ll call her… ducky.. yes ducky lol no duckys a dumb name… err… daisy yes daisy will do she looks like a daisy… daisy goes “david told me to tell you to get off your power trip and get off his case”
WELL DOES HE NOW??? HMMM DOES HE REALLY???
so david finishes with the customer and holds the pick up docket at me so i just stand there and stare at him. finally he gets pissed off and tries to shove it in the til.
HOWEVER. it doesnt go in the til. i put it in there anyway and i said to him rather nicely “you have two customers waiting to see you DAVID”
and for the rest of the afternoon i say things in his ear shot such as “yeah i would LOVE to help you however im currently having a power trip so i’ll have to get back to you”
To give you a tiny bit of background about what a tosser david is. during the toy sale earlier this year we had trampolines on sale and he was giving out the wrong barcodes to us even though i said to him “thats not the right barcode you have the wrong tramp” his reply was “no no no no right barcode just over ride it to the right price”
And here we are in december with people getting the wrong tramplines… And we’ve been told by the store manager NOT to listen to him.
Hahahahaha.
anyway back to gertrude..
According to my sources she was calling me a bitch and saying “how come she never does anything down in layby? why am i doing everything she is such a bitch all she does is boss me around”
well lady YOU TOLD THE WRONG PERSON
AND she was making general staff members (ppl to dumb to be in layby) go up and down the stairs looking for parcels coz SHE DIDNT FEEL LIKE GOIN UP THE STAIRS.
mmhmmm…
i had to come in to work at EIGHT AM ON A SUNDAY MORNING to fix up her shit AND I DO NOTHING?
i refuse to work with her.
so yeah that is my story.
that is why i was so fucked off
and to add to my pissed off mood
gertrude was taking credit 4 how clean layby was when it was a joint effort between me and one of the other staff members.
AND im on fucken midnight shifts all next week. 33o til 12am.. which is ok on sat and sun coz i get to sleep in woo!!
but im working tomorrow 9am til 530. gay. wednesday is shopping day. and its ad day so half way through the day people will be going “thats the wrong price the price on the shelf says blah blah i want it for blah blah coz im a stupid whore”
yeah,.
well some stuff just fell off the shelf in the bathroom so im goin to go inspect and find my fone charger coz my fone is dead
i hope you enjoyed my short story lol
llove n hugs
tootle pip
me